Rapid Health

Rapid Health

Appointment Booking System

Click here to book an appointment with a GP, Nurse Practitioner or First Contact Practitioner (Physio) using Rapid Health. 

Request repeat prescriptions, fit notes, etc, using the "Questions and admin" section

Need help completing a Rapid Health form? Please watch this video.

All requests can be submitted: Monday - Friday 07:00am - 6:30pm.

When we are closed for staff training, requests can be submitted between 7:00am - 11.30am.

To use Rapid Health, please ensure you have registered your email address with the practice. You can update this via the NHS App or by emailing us at: castlemedicalgroup.noreply@nhs.net

Pharmacy First NHS Logo

Pharmacy First

If you have any of the following conditions, before booking an appointment, please speak directly to your local pharmacist:

  • Ear ache - age 16 and under
  • Impetigo - 1 year and over
  • Infected insect bites - 1 year and over
  • Shingles - 18 years and over
  • Sinusitis - 12 years and over
  • Sore throat - 5 years and over
  • Uncomplicated UTI - women aged 16- 64

Pharmacists are trained to advise and offer prescriptions for these conditions, often far quicker than your GP. 

You can find out more here.

Important: Clinic Times

Morning Surgery

08:00 until 11:00

Afternoon Surgery

15:00 until 17:40

(Times may sometimes vary with earlier appointments being available).

FAQ Rapid Health System

Patient Questions and Answers

Rapid Health FAQ page 2
Page last reviewed: 09 March 2026
Page created: 10 September 2021